Last Updated: July 13, 2025
Welcome to Text Behind Picture! Your privacy is critically important to us. This Privacy Policy outlines how Text Behind Picture ("we," "us," or "our") collects, uses, shares, and protects your information when you use our website and services (collectively, the "Service").
By accessing or using our Service, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our Service. The types of information we collect are:
a) Information You Provide to Us:
- Account Information: When you register for an account, we collect your name, email address, and password.
- Payment Information: If you subscribe to a paid plan, our third-party payment processor (e.g., Stripe, PayPal) will collect your payment card information. We do not store your full payment card details on our servers.
- User Content: We collect the images you upload and the text you provide to be placed on those images. This is essential for the core functionality of our Service.
- Communications: When you contact us for support or provide feedback, we collect the information you provide in your communications.
b) Information We Collect Automatically:
- Usage Data: We automatically collect information about how you interact with our Service. This includes features you use, the time and date of your visits, time spent on pages, and other actions you take within the app.
- Device and Log Information: We collect information from your device, including your IP address, browser type, operating system, device identifiers, and pages visited before and after using our Service.
- Cookies and Similar Technologies: We use cookies to operate and administer our site, gather usage data, and improve your experience. A cookie is a piece of information sent to your browser that allows our site to remember your preferences. You can control the use of cookies at the individual browser level.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain the Service: To create and manage your account, process your uploaded images, and provide you with the core features of our app.
- To Improve Our Service: We analyze usage data to understand what features are popular and how we can enhance the user experience. We may also use anonymized User Content to train and improve our underlying AI models to provide better results. We will never use your personal, identifiable images for model training without your explicit consent.
- To Communicate With You: To send you service-related announcements, security alerts, and administrative messages. We may also send you marketing communications, from which you can opt-out at any time.
- For Security and Compliance: To prevent fraud, enforce our Terms and Conditions, and comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
- Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as cloud hosting (e.g., Amazon Web Services, Google Cloud), payment processing, and analytics. These providers are contractually obligated to protect your data and are not permitted to use it for their own purposes.
- Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect against legal liability.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership.
4. Data Retention and Security
- Data Retention: We retain your account information for as long as your account is active. We retain your uploaded images and the resulting creations on our servers for a limited period (for 30 days) to allow you to access and download them. After this period, they are automatically deleted from our active systems. Anonymized usage data may be retained for longer periods for analytical purposes.
- Data Security: We implement industry-standard technical and organizational measures to protect your information from unauthorized access, use, alteration, or destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your data.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: You have the right to request copies of the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Opt-Out: You have the right to opt-out of receiving marketing communications from us at any time by using the "unsubscribe" link in the emails we send.
To exercise any of these rights, please contact us at support@textbehindpicture.com.
6. Children's Privacy
Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Text Behind Picture
Email: support@textbehindpicture.com